1.Unless I am flying I attempt to process orders within 24hrs of receiving, or if it's the weekend it will be Monday morning. If I are away attending regattas but this will be publised on the Home page.
2. If you have a query you are welcome to contact us at firstname.lastname@example.org
1.We ship both National and International orders 5 days a week.
2.NZ orders go by courier and most are overnight.
3.International orders are sent International Air with a choice of a Track & Trace Number or International Air which is at your own risk.
1. Export Customers are resposible for any customs duties their country may charge
CURRENCY & PAYMENT
1.The Online Shop's currency is in New Zealand Dollars NZ$ and includes GST
2. Paypal accepts your currency and does the conversion.
3. You are welcome to do a bank transfer but this can only be done through email orders. Email Tony at email@example.com
1. HPM RC Power Boats abide by the New Zealand's consumers guarantee code
2. Please notify us straight away if you are not satisfied as we cannot exchange goods after 7 days of you receiving items
3. Goods must be in their original condition as we cannot exchange goods if they have been opened, tampered with or modified
4. If an item is faulty we have the right to test it before making a decision as to whether it needs replacing or repairing
5. As we pride ourselves in our up to date performance range, products will be preceded by upgrades
6. We do not refund the shipping costs